The era of rote and repetitive work is at an end. The jobs of today (& tomorrow) require:
- Creativity, to find novel solutions to difficult problems
- Responsiveness, to adapt to rapidly changing landscape of technologies, customers, and competitors
The way we work must change radically. Current "best practices" are designed for jobs that no longer exist.
Maximize the conditions for creativity and responsiveness:
- Purpose - the sense that your job is important and you are having an impact
- Transparency - easy access to information about your team's goals and performance
- Feedback - on your performance so that you can learn and improve
- Community - the bond you share with colleagues as your strive toward a common goals
- Empowerment - the confidence and autonomy to experiment, learn, and then take action
- Autonomy & ownership is maximized
- Information is explicit and shared, never hoarded.
- Employees are encouraged to experiment, learn, and act.